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A Service 3, or post-results moderation review, is a review of the original moderation to ensure the assessment criteria have been fairly, reliably and consistently applied.
This service is not available for individual candidates. Requests must be made by unit, for all candidates at your centre who have submitted internally assessed coursework.
For all qualifications, enquiries can be submitted at unit or component level, where applicable.
When requesting your moderation review on Interchange, make sure you tell us whether the original coursework sample has been returned to you. Simply tick the box ‘Is your centre in possession of the original sample?’. If you have the work, and you don’t tell us, it could delay the outcome of your moderation review.
Please see our key dates page for the relevant deadlines.
Once you have submitted your Service 3 request via Interchange, you will be contacted with instructions on how to proceed. Please ensure you have the original moderation sample ready for despatch when you submit your request.
You will receive your outcome within 40 calendar days. This period begins when the work is received by the reviewing moderator, not when the request is made.