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Watch our short videos and download factsheets explaining how an exam is created, marked and graded.
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If you have any of the following queries about your results slip, please talk to the exams officer at your school or college straight away so they can deal with any problems:
If your results slip only shows unit results then your exams officer may need to submit a ‘late certification’ request on your behalf. This will enable us to combine all your unit results into an overall grade (see Calculating your grade for more information). Late certification requests are completed within seven days. If you’re waiting for confirmation of a university place, please see Your place at college or university.
If you’re not happy with the accuracy of your results for a particular unit (or, in the case of linear qualifications, a component), your school or college could apply for an enquiry on your behalf. At the same time, they can request a copy of your reviewed paper (copy script).
Enquiries can only be requested by your school or college, not by candidates or parents. Details of the fees can be found on our fees list. However, whether any of this fee is passed on to candidates depends on the school or college, so please speak to them.
There are different deadlines for applications and notifications of enquiries, so if you’re waiting for confirmation of a university place, it’s a good idea to let your university know so that they can take this into account when making their decisions.
If you receive the outcome of the enquiry but are still not happy with your results, please speak to your school or college in the first instance so they can talk you through the options available to you, including the appeals process.
We've created the following summary of our post-results services which you might find useful when speaking to your school or college: