In an ideal world, all entries would be right first time but we understand that changes often need to be made.

If you need to update candidates’ personal details, e.g. name or date or birth, you can do so free of charge. Please email vqprocessing@ocr.org.uk with the details.

If you wish to change a candidate’s whole name (rather than correct a spelling mistake), you will also need to send proof of the candidate’s name change.

• Examined units: you can withdraw examined unit entries without charge until the ‘withdrawal with a refund’ deadline. After this date, any withdrawals will not be refunded and candidates should be marked as absent on the Interchange attendance list.
• Moderated units: if you have not claimed against the entry, you can withdraw the entry and receive a refund.

As long as you have not claimed against the entry, it is also possible to transfer entries if you have made the entry for the wrong size qualification or you wish to change the qualification entered for (such as changing from Business Administration Level 2 to Level 3). Any entry amendments may affect the fees charged and you may incur additional costs as a result.

To withdraw an entry, email vqprocessing@ocr.org.uk with the following details:

• Your centre name and number
• The candidate’s name and number
• The qualification they are entered for
• The details of the amendment.