In an ideal world, all entries would be right first time but we understand that changes often need to be made.
If you want to amend or withdraw any of your existing entries, you must not send an EDI amendment file as this will simply create duplicate entries. Instead, please email the team with the details: firstname.lastname@example.org
If you need to update candidates’ personal details, e.g. name or date or birth, you can do so free of charge. Please email email@example.com with the details.
If you wish to change a candidate’s whole name (rather than correct a spelling mistake), you will also need to send proof of the candidate’s name change.
As long as you have not claimed against the entry, it is also possible to transfer entries if you have made the entry for the wrong size qualification or you wish to change the qualification entered for (such as changing from Business Administration Level 2 to Level 3). Any entry amendments may affect the fees charged and you may incur additional costs as a result.
To withdraw an entry, email firstname.lastname@example.org with the following details: