You can check your entries using the entry feedback documents or Interchange.
We issue the following hard copy reports. This is another chance to check candidates’ personal details – do not wait until certificates are issued as charges are made for replacement certificates.
These alert you to problems and issues; please act on them to ensure that you receive your results successfully. Some of the issues you may need to check:
Interchange is ideal for checking your entries as it always displays the most up-to-date information. You can view entries by assessment or by individual candidate. You can do this, once you have logged in, by hovering over ‘Entries’ and then selecting ‘View entries’ or ‘Make and view entries’ under the relevant heading in the left-hand menu.
View the entry submission history to check we’ve processed your entries:
You can search or filter to find any entries that have not been processed.
If you have any entries with ‘No’ in the ‘Processed’ column for more than 72 hours, please contact us.