Feedback and complaints

If you have a question about, or aren't happy with, your results then please speak to your teacher or exams officer first. They can advise you on all options and the next steps. Requests for OCR to review your results can only be done through your school or college.

Feedback

At OCR we aim to provide consistently great customer service and your feedback is invaluable in helping us to achieve our goal. For questions about our qualifications, products and services, please contact the Customer Contact Centre. To leave your feedback on the OCR website, people and processes please use our feedback form.

Complaints

We are committed to providing a high quality service but understand that sometimes things can go wrong. We welcome your comments and want to resolve your complaint as efficiently as possible. Please select the relevant link below:

Learners, parents and carers
Centres
Assessors