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Vocational Qualifications (Certification only) Business Administration Level 4 Diploma (NVQ) - 10385 (from 2014)

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  • Qualifications
  • Vocational Qualifications (Certification only)
  • Business Administration Level 4 Diploma (NVQ) - 10385 (from 2014)
  • Business Administration Level 4 Diploma (NVQ) - 10385 (from 2014)

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Thinking of teaching this qualification?

  • Withdrawal of qualification

    Following a review of our qualifications, we have decided to withdraw this qualification.  The final date for entries will be 31 December 2020 and the final certification date will be 31 December 2022.

  • Adapted assessment (2020/21)

    During this challenging period, there may be some changes made to assessments to enable remote delivery/assessment and this is referred to as an adapted assessment. Guidance on permitted adaptations is available on our support centre.

The qualification is designed for candidates working with a high level of autonomy in a business environment. It will develop skills and competence in developing, implementing and monitoring administrative services.

It forms the competence component of the Apprenticeship framework.

All units are assessed using the verified model.

It is also ideal for non-apprentices wanting to evidence both knowledge and competence in their given Business Administration role. All units will be assessed using the verified model.

Benefits

  • This is a competence-based qualification
  • To be included in the Higher Apprenticeship Framework
  • Based on revised Business and Administration National Occupational Standards (NOS)
  • Developed in collaboration with Skills CfA, the sector body for Business Administration.

  • (7) Key documents
    • Centre handbook (PDF, 818KB)
    • Internal standardisation generic guide (PDF, 584KB)

      Internal standardisation generic guide

      Download

    • OCR criteria for verified qualifications (PDF, 266KB)
    • Qualification withdrawal - Frequently asked questions (PDF, 422KB)
    • Rules of combination (PDF, 152KB)
    • Skills CfA assessment strategy (PDF, 147KB)
    • Virtual visit presentation for verified qualifications
  • (6) Subject information updates
    • Amendment to Level 4 Diploma in Business Administration (NVQ) (10385) handbook
    • Notice to centres - Business Administration, Customer Service and Management & Leadership Apprenticeships (PDF, 62KB)
    • Vocational qualifications arrangements for 2021
    • Vocational qualifications arrangements update
    • Withdrawal of Business Administration, Customer Service and Management and Leadership qualifications
    • Withdrawal update for Business Administration qualifications
  • (2) Forms
    • Evidence record sheets (ZIP, 1MB)
    • Generic recording documents (ZIP, 340KB)
  • (6) Question papers, mark schemes and reports
    • (1) 2015 series
      • Report to centres - 2014/15 (PDF, 270KB)
    • (1) 2016 series
      • Report to centres - 2015/16 (PDF, 270KB)
    • (2) 2017 series
      • Examiners' report - 2016/17 (PDF, 214KB)
      • Examiners' report - 2016/17 (PDF, 217KB)
    • (1) 2018 series
      • Examiners' report - VQ Business - Business Admin
    • (1) 2019 - June series
      • Moderators' report - Business Administration Level 2, 3, 4 Diploma
  • (1) Units
    • Level 4 units (ZIP, 5MB)

Teaching and learning resources

  • (4) Support materials
    • Links to delivery guides for Cambridge Technicals in Business (DOCX, 122KB)
    • Mapping new to old units (PDF, 117KB)
    • Progress tracker (XLS, 26MB)

      Progress tracker - cover

      An Excel based tool which monitors learner progress against each selected unit.

      Download

    • Rules of combination - Qualifications calculator (XLS, 590KB)

      Rules of combination - Qualifications calculator - cover

      An Excel based tool which enables teachers to select the correct combination of units for their learners.

      Download

  • (1) Teacher guides
    • Command verb definitions (PDF, 1MB)
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