In line with the UK Health Security Agency's (UKHSA) guidance on Covid, on 8 April 2022, the JCQ updated its special consideration guidance and followed this with some FAQs for centres in England.
On 4 May 2022, the JCQ added supplementary guidance to include the change to self-isolation rules, issued by the Welsh government, for students taking June 2022 exams in Wales.
An awarding body’s decision to award special consideration will be based on various factors, which may vary from learner to learner and from one assessment to another. These factors may include the severity of the circumstances, and the date and nature of the assessment.
It is important to note that it may not be possible to apply special consideration where units/qualifications confer ‘Licence to Practise’.
For timetabled exams or for coursework, controlled, practical or oral assessments, you apply via the special consideration online portal on Interchange.
If a candidate has been disadvantaged by sitting the wrong paper then you will need to apply for special consideration as ‘absent’ for the paper they missed. Keep the original entry if it was correct before the wrong paper was taken. Do not change entries to match the wrong paper. Approval is subject to meeting the minimum requirements for enhanced grading.
If a candidate leaves the exam early and you are applying for special consideration then please let us know how long they were present for, as well as the duration of the overall exam.
If an application you have made has been rejected when you expected it to have been accepted, contact the special requirements team at email@example.com and they will review the outcome. Some applications are automatically rejected by the online system.
If all or part of a candidate’s work is lost or damaged through no fault of the candidate, please submit an application via the special consideration online portal on Interchange.
If that is not possible, then complete and submit a Notification of Lost Centre Assessed Work (JCQ/LCW Form 15), which is available from the JCQ website.
Marks should be submitted in the normal way and the moderator must be informed of the application.
You may find these tips helpful when making your application: