A candidate’s final results will be recorded on an OCR certificate and sent to your centre according to the conditions of issue.

If you require certificates to be delivered to a different centre address (for example, due to a centre closure), please email your request on centre-headed paper to ocr.results@ocr.org.uk.

Vocational qualification certificates are issued five working days after results are published.

Before certificates are issued, please check candidates’ details are correct. The certificate is not intended to be used as a final administrative check. 

When certificates are issued, please check you have received certificates for all candidates on the control report which accompanies the certificates.

For vocational qualifications, we can provide replacement certificates to centres for:

• Lost certificates – as the original certificate will not be returned to us, the replacement will be marked as a ‘Duplicate Certificate’.
• Damaged certificates – the original certificate(s) must be returned with the request.
• Requests for name corrections – although it is not possible to change whole names on certificates, requests to correct spelling mistakes can be made. The request must be accompanied by the original certificate(s), highlighting the change required.

If requests are made within three months of the certificate issue date, replacements will be provided free of charge. Please email your request to vqprocessing@ocr.org.uk or post your request and certificate to OCR, Bourn, 4th Floor, Manor House Drive, Coventry CV1 2TG.

A fee is charged for each replacement certificate more than three months after the date of issue. Please see the fees list. Please email your request to VQCertReplacement@ocr.org.uk or post your request letter and certificate to: Certificate Replacement Service, OCR, The Triangle Building, Shaftesbury Road, Cambridge, CB2 8EA.

If you are a candidate, please make a request through your centre or use the relevant application form which is available from the students area.

If you have a student who has sadly passed away, we are able to issue an honorary certificate. This is not an award of a real qualification but is an acknowledgement that a candidate who is not able to complete a qualification and who is not able to progress to the next stage in education is likely to have achieved a certain grade. This is different to a statement of recognition.

If you are aware of this situation before you have made entries, you do not need to make entries for the student. If you have made entries, you should withdraw them to avoid a situation where a real (and non-reflective) result is issued.

If you think you have a candidate for whom a honorary certificate may be appropriate, please email the OCR special requirements team at srteam@ocr.org.uk with the following details:

• full candidate name as they would wish it to appear on the certificate
• date of birth 
• specification codes the candidate would have been entered for 
• estimated grades the candidate may have achieved