If you’re a centre administrator, you can set up accounts for your centre staff, with restricted access to various areas of Interchange. Access is determined by specific ‘user roles’, which are shown below.

Instructions on how to set up and amend users’ accounts are also shown below.

The way you manage Interchange users has changed.

To add a new user to Interchange, you first need to make sure the user has a My Cambridge account with the ‘Interchange user’ role. For help with this, please see the My Cambridge page.

1. After you have given the user the role within My Cambridge, log into Interchange and go to the ‘Add new Interchange users’ page. Enter the user’s email address in the space provided and click ‘Search’. Note: It may take up to ten minutes from adding the Interchange user role within My Cambridge for the new user details to be available within Interchange.
2. Give the new user a username – we recommend using the first initial and last name.
3. Click the ‘Role’ tab to add the roles they need within Interchange and click ‘Add’.
4. You will then be able to view the user on screen and can amend their roles or delete their access as described below.

• Amending Interchange access – To amend a user’s Interchange roles, hover over ‘Admin’ and click ‘Manage centre users’ in the left-hand menu. Click on their username, amend their roles and click ‘Update’.
• Deleting users – To remove a user’s Interchange access, hover over ‘Admin’ and click ‘Manage centre users’ in the left-hand menu. Click ‘Delete User’ and then ‘Update’. To remove the user from your organisation, go to My Cambridge and either remove their ‘Interchange user’ role or remove the user from your ‘organisation’.

There are a number of user roles within Interchange and these give access to different areas of the website, as shown in the table below.