Building a collaborative culture for exams officers and teachers
14 March 2025
Adam Fox, previously OCR Performing Arts Subject Advisor

I’ve seen first-hand how strong collaboration between exams officers and teachers can transform exam administration. After speaking with various teachers and exams officers to gather their insights, I understand the real challenges and benefits of effective communication and data management.
In this post, I’ve gathered practical strategies for collaboration, effective progress tracking, and leadership support. I explain why building a good rapport is essential, outline key teacher responsibilities – like checking estimated completion dates and eligibility on the Cambridge Technicals Progress Tracker – and highlight how tools like Teach Cambridge can help. My aim is to share actionable tips that help streamline processes and ensure every student’s success.
Fostering a collaborative culture
A smooth exam process begins with open, honest communication. When teachers and exams officers work together, information flows freely, and issues are caught early. This collaboration means:
- Timely data sharing. Teachers provide accurate, up-to-date insights into student progress, which helps ensure checkpoints are met.
- Streamlined processes. Setting and respecting internal deadlines means exam boards receive submissions on time, reducing last-minute stress.
- Mutual support. When both teams appreciate each other’s roles, responsibilities are shared, and everyone is better prepared to tackle challenges.
By investing in regular, two-way communication, both parties can reduce errors and support each other throughout the assessment process.
Understanding the Cambridge Technicals progress tracker
For schools and colleges that teach Cambridge Technicals, the checkpoint system plays a vital role in keeping exam processes on track. It enables early intervention by confirming estimated completion dates and verifying student eligibility via the progress tracker. These checks help with:
- Accurate reporting. Exams officers can submit confirmation of checkpoints confidently, knowing all data has been verified.
- Risk management. Students at risk of not receiving a qualification result are flagged early, giving teachers a chance to provide extra support.
Regularly reviewing these details is critical to maintaining the integrity of the assessment process. There’s information on how to complete the Cambridge Technicals checkpoint, including all dates and deadlines on our support website.
Teacher responsibilities for accurate exam processes
Teachers are at the heart of ensuring data accuracy in exam administration. Here’s how you can make a difference:
- Check estimated completion dates. Log into the Cambridge Technicals progress tracker to confirm that estimated completion dates for assignments and assessments are correct. This helps ensure that every checkpoint is met on time. Once you have checked the progress tracker, let your EO know so that they can submit the checkpoint declaration on time.
- Verify student eligibility. Take the time to confirm that every student’s eligibility status is correctly recorded. Any discrepancies need to be flagged immediately with your EO to avoid last-minute complications.
- Know your entry codes. Familiarise yourself with the entry codes for your qualifications. There’s sometimes more than one suite of qualifications (such as the 2012 and 2016 suites of the Cambridge Technicals), and often multiple qualification sizes (from Certificate to Extended Diploma for the Cambridge Technicals). Understanding where to locate and how to correctly use these codes can significantly reduce errors and avoid lengthy interventions later in the process.
By taking these steps, teachers play a crucial role in supporting exams officers to submit accurate information and help secure the best possible outcomes for students.
Using Teach Cambridge
Our secure website Teach Cambridge is designed specifically to support both teachers and exams officers. This platform provides a wealth of resources, including:
- Secure materials. Access set assignments, examiners’ reports, exemplars, and other essential documents that enhance teaching and exam preparation.
- On-demand training. Enjoy online training modules that help you stay up-to-date with the latest exam practices and administrative requirements.
- Comprehensive resources. Explore guides that support both classroom learning and exam administration.
I strongly encourage every OCR exams officer and teacher to sign up for a Teach Cambridge account. This platform not only simplifies your work but also helps build the shared knowledge needed to streamline exam processes.
Supporting exams officers through leadership
For collaborative efforts to succeed, Senior Leadership Teams (SLT) and Heads of Centres must actively support the role of exams officers. Leadership can make a real difference by:
- Championing the role. Recognise and elevate the importance of exams officers within your institution. When leadership understands the challenges and responsibilities involved, it creates a supportive environment for all staff.
- Creating a supportive environment. Encourage a culture where exams administration is seen as a shared responsibility. This includes setting internal deadlines and making sure that everyone is on board.
- Facilitating communication. Ensure that communication channels remain clear and concise. For example, using subject lines like “Action Needed” or “Deadline Approaching” in emails helps everyone stay on track.
Leadership support is essential to help teachers and exams officers work together effectively, ensuring a smooth process and, ultimately, better outcomes for students.
Final thoughts
Effective exam administration relies on the collaborative efforts of teachers and exams officers. By building strong relationships through proactive communication, diligently checking progress tracker data, and using tools like Teach Cambridge, we can minimise errors and catch potential issues early.
Equally important is the support from senior leadership, which champions the work of exams officers, celebrates teachers’ in-depth knowledge of their students, and fosters a culture of shared responsibility. Together, these efforts ensure that every student is given the best opportunity to succeed.
Stay connected
If you have any questions, you can email us at support@ocr.org.uk or call us on 01223 553998. You can also sign up to subject updates to keep up-to-date with the latest news, updates and resources.
If you are considering teaching any of our qualifications, use our online form to let us know, so we can help you with more information.
About the author
Adam Fox was an OCR Subject Advisor for Performing Arts until recently before taking up a role at a national performing arts organisation. He taught for 10 years in Secondary, FE and HE education and is a keen advocate for creativity across the curriculum. Adam has also worked internationally as a director, choreographer and lighting designer for theatre productions.